What is Apple Pay?

Apple Pay is a fast, secure, and private way to pay a variety of ways. It can be used in-store, on the Macy's app, and through the Safari browser on your Apple Pay-supported iPhone or iPad.

Devices that support Apple Pay

In store: Pay with iPhone (6 or later) or Apple Watch

App: Pay with iPhone (6 or later), iPad Air 2, iPad mini (3 or later), or iPad Pro

Web: Pay with your iPhone (6 or later), iPad (2 and above), or Apple Watch using the Safari browser

How to get started

Add your credit or debit cards to the Apple Wallet app on your iPhone 6, 6 Plus, iPhone 7, 7 Plus, Apple Watch, iPad, and Mac. Follow the instructions below for the specific device you're using.


Adding cards to your Apple Pay-supported device
Follow these instructions:

  • Go to Apple Wallet and tap Add Credit or Debit Card
  • Follow the steps to add a new card. If a card is already on your iPhone, tap Add next to the card. To add a new card, tap Add Credit or Debit Card. If you're asked to add the card that you use with iTunes, just enter its security code Tap Next. Your bank or card issuer will verify your information and determine if you can add your card to Apple Pay. If your bank or issuer needs more information to verify your card, they'll ask you for it
  • When you have the information, go back to Settings > Apple Wallet & Apple Pay and tap your card
  • After your bank or issuer verifies your card, tap Next

Purchasing Macy's items with your Apple Pay-supported device
For detailed checkout instructions, visit Apple Customer Service

Cards that can be added to Apple Pay

  • Visa
  • MasterCard
  • American Express
  • Note: Macy's Cards are not eligible to add currently


Are there any fees for using Apple Pay?

Apple Pay is free to use.

Apple Pay is safe and secure

You'll pay with Touch ID or a device-specific, unique transaction code, so your card number is never stored, shared, or transmitted. If you have any payment questions, contact Apple Customer Service

Use of Apple Pay for Macy's transactions

You can use Apple Pay on the following Macy's transactions:

  • Purchases
  • Returns and exchanges

Macy's payments and other exclusions from Apple Pay:

  • Macy's Rewards Cards can't be used with Apple Pay
  • Macy's Wallet isn't available for Apple Pay purchases
  • Macy's Card or Macy's American Express® Card payments
  • Indoor and outdoor furniture, mattresses, and rugsBuy Online, Pick Up In-Store purchasesRegistry purchases
  • Tuxedo rentals


Getting receipts

Printed and emailed receipts are available in-store when paying with Apple Pay. Emailed receipts are available when paying with Apple Pay using the Macy's app.

Additional questions?

For order issues, visit our Orders FAQ Pages

For further information on Apple Pay, visit Apple Customer Service .

Apple, Apple Pay, Apple Watch, iPhone, iPad, Touch ID, Apple Wallet, macOS and watchOS are trademarks of Apple Inc., registered in the U.S. and other countries.



< Back to Checkout Help