Framelock Max Carry-on Spinner
Product details
Web ID: 17361218Ratings & Reviews
20 customer images
Great concept, terrible lock. Don't buy.
Great concept, terrible lock, it does NOT keep the suitecase closed or latched. It opens while you are walking, in transit, or letting it sit there. Tried submitting a warranty repair and it says it is not covered and are asking me to pay out of pocket for shipping and repairs. Do NOT buy this.
Customer review from samsonite.com
Response from samsonite.com
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Max innovation
Perfect size, the frame lock makes this bag easy to open on even the tightest of airplane cabins , glides perfectly . Loads of storage inside with separate compartments .
Recommends this product
Customer review from samsonite.com
Best piece of luggage for the size
Best lightweight carry-on. Wish I had bought it earlier!
Customer review from samsonite.com
Thrown in the trash without even using.
Bought with the large spinner and was of such poor quality right out of the box was thrown away and never used.
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Looks good
Just got it and haven’t really used it yet, but it seems pretty solid and I like the no zipper thing. It wants me to leave a review so here’s my review. Haven’t used it yet, but it looks cool. Taking it to Africa next week though so we’ll see.
Recommends this product
Customer review from samsonite.com
PEREFCT SIZE, AFFORDABLE AND BEAUTIFUL!
Excelent carry-on luggage! Beautiful, safe, practical, durable, perfect size for my needs! What else could I say about it??
Customer review from samsonite.com
Great carry on!
It is fantastic, easy to pack and lock. I love that it's pretty light!
Recommends this product
Customer review from samsonite.com
Light, tough, capacious, and organized.
In May of 2024, I bought a Framelock Max carry-on in teal. Since then I've used it on trips over six times and couldn't be happier. I was a little worried about it not having compression straps, but that concern was mooted by the two zipper dividers. I love that it's zipperless for security's sake, easy to open with one latch, easy to close--you can pre-lock the latch, then simply shut the suitcase and it's shut-and-locked. It's light. And it's sturdy enough to sit on, although that's not an official use. Plenty of inside pockets. Finally, I like the light-colored liner; it's easier to find small stuff given the contrast. This is my favorite carry-on I've ever owned. Negatives: there are no negatives as to this suitcase, but more product feedback suggestions to Samsonite. First, when I bought this suitcase, it was my intention to by two full sets, meaning a carry-on and a medium for each of my wife and me. Four suitcases, total. Problem is Samsonite doesn't make a medium Framelock Max, only a large. But it's barn-size; we have neither the need nor the space for it. Wife and I only need carry-ons and mediums. Since we shopped, our daughter also has made major suitcase purchases. She'd have bought a Framelock Max set had there been a matching medium. That's three full luggage sets that didn't get sold... only my one carry-on. Please make these in medium. Second, Samsonite in America could do better with security on their zippered products. Both Delsey and Traveler's Choice have product lines featuring double-coil zippers that protect against breach by thieves using any sharp object (even like a ball-point pen). Since Samsonite didn't feature such a product, I went to zipperless, only to find no medium. Third, there are medium zipperless Samsonites, but they're sold mainly in Europe. "S'cure" I think, and other, similar kind. I love my Samsonite; I just wish we could find more that meet our needs.
Recommends this product
Customer review from samsonite.com