For Macy's stores, clearance sales will begin in January and will run for approximately 8-12 weeks. For Macy's Backstage stores and Macy's Furniture Galleries, clearance sales will begin in February and will run for approximately 6 weeks. For a full list of store closures, please learn more here or visit our store locator page to find your nearest store.

At Macy’s, our customers come first, so we regularly evaluate our stores to make sure we’re bringing you the best shopping experience possible. In some cases, that means closing a certain location so we can focus our efforts on improving others.

For a full list of store closures, please learn more here.

You can visit our store locator page to find your nearest store.

Unfortunately, merchandise purchased at Macy's on or after 1/13/2025 cannot be returned or exchanged at a closing store. Merchandise purchased prior to 1/13/2025 can be returned per Macy’s standard return policy at a designated register through 2/11/2025. Merchandise purchased at Free Standing Macy's Backstage on or after 2/3/2025 cannot be returned or exchanged at a closing store. Merchandise purchased prior to 2/3/2025 can be returned per Macy’s standard return policy at a designated register through 3/4/2025. Merchandise purchased at Macy's Furniture Galleries on or after 2/3/2025 can be returned as outlined in the Furniture & Mattress returns policy at macys.com.

Gift cards will not be sold at your closing store after 1/11/2025 and Macy's Backstage after 2/3/2025. Gift cards can be redeemed at your closing store until it closes, and you can always redeem gift cards at macys.com.

Coupons will be accepted until 1/12/2025. See a Store Colleague for more information.

Star Money cannot be earned or redeemed at your closing store after 1/12/2025 and Macy's Backstage after 2/3/2025, but it can be earned or redeemed for online purchases or purchases made at other Macy’s locations.

Our customer service team is always here to help. You can reach them at 1-800-289-6229.