Help Center
Orders
How can I change or cancel my order?
How do I request a Price Adjustment?
Why is my order arriving in multiple shipments?
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Checkout Help
Does macys.com charge sales tax?
Why aren't the bonus offers or free gifts that I added available at Checkout?
Which payment methods can I use for my macys.com purchases?
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Pricing And Promotions
Macy's Mobile App Discount Exclusions
Can store promotions and sales be applied online?
Macy's Backstage
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Shipping And Delivery
Free Shipping Policy
How Can I Sign Up For Delivery Text Messages?
What are my delivery & shipping options at Macy's?
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Returns
How do I exchange merchandise?
Macy's Return Policy
How to make a Return?
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Star Rewards
What is Macy's Star Rewards?
Macy's Star Rewards Terms & Conditions
Star Money Bonus Days
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Furniture And Mattresses
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Gift Registry And Gifts
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Stores
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My Account and Credit Card
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